This video will explain to you the areas “Settings” of the GauVendi extranet. Please note that the default set up will be done by our team during your onboarding phase, however there might be changes or updates later on.
Lets start with the Integration section – here your PMS and other relevant systems (e.g. a channel manager) will be linked to your GauVendi extranet during your onboarding phase. Please do not make any amendments in this section without talking to us.
Within the Events/Holidays section you can add events or public holidays or any other date of interest for your property. This will help you to optimize your sales strategy, as those events/holidays will be displayed in the availability management so you won’t forget about it and can update your rates accordingly. To create a new event/holiday, simply click on “add new event” and fill out the respective data. Ensure to click on “make this event visible” to see it under the availability management, the ISE and Call Pro Plus. Once saved, you can open it again and assign features related to the event if you want. Please keep in mind to update this on a regular basis.
The Plans and Billings area offers you an overview of your current subscriptions.
The Property settings is one of the most crucial parts. Here all basic information like address, contact details and tax settings are set up. Please note that this information will be displayed to the customer so ensure that everything is set up properly. We create the basis during your onboarding phase based on our information about your property but please double check on a regular basis.
The “Property’s address display” is displayed in your ISE.
Under “Operations” you will find your default ISE settings – default pax, number of nights and so on.
Within the tax settings, your hotel default taxes – like VAT and city taxes.
The rolling inventory restricts the latest possible booking opportunity for your guests – ensure to update regularly.
Within the User Management section you can amend your property users – if you have admin rights. Otherwise you will just see an overview and need to contact your admin to update.
The Theme/Property Theme settings are the basis for your ISE look. Here you can match your color coding and typography based on your CI, for example if the general layout of your ISE will be displayed with or without round corners.
By clicking on “View ISE” on the upper right-hand corner you can check out your ISE and made changes directly ?
Within the Payment Methods section you need to activate the available payment methods accepted in your property and set up the details. Per sales plan you can then decide which ones applies.
Payment Terms are your property payments plans and policies which you can manage centrally within this section. Each rate plan will get one payment term assigned. To create a new payment term, simply click on “create new payment term” on the upper right-hand corner and fill out the respective data. Once created and saved, you can link it to any rate plan needed.
Within the Email Communication you create you can amend your properties email communication send automatically by the system.
In the general area you can upload your logo, image cover and a property image. In addition, you can add your social media links in here as well as a Google maps if you want. Use the “Send test email” button to send a testmail.
For a booking confirmation, cancellation, proposal informatiom, released proposal and your terms & conditions seperate templates are available. You can amend all of them by simply clicking on the pen icon. The dynamic fields available for the respective areas are always displayed right below the text field. Only those can be used to personalize the email in addition to your text. Please ensure to also look into the translations for all languages available on your ISE.
Within the Market Segment area, you can create specific market segments for your property. Those can be chosen later on when loading a new rate plan for a better analysis. Simply click on “Create new segment” and fill out the data. Once done, click “Confirm” and your market segment is saved.
Thank you for listening to this video. In case of any questions left open, please contact us via slack.
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